Frequently Asked Questions

Brief and honest: what SMPLYOU is about and how we handle your data.

What is SMPLYOU?

An app that knows you and your people. Your birth details become your blueprint, woven from five systems into one picture. The same for every person you add. Then you ask Alfred, your butler, anything about you all: why someone ticks the way they do, what to give them, how to say something. And he helps you plan, from dinner to a trip.

Which systems are behind it?

Five: Western astrology (birth chart), Human Design, the Mayan Tzolk'in, numerology and astrocartography. Each looks from a different angle. Together they form a rounded picture, explained in everyday language instead of jargon.

Who is Alfred, and what can he do?

Alfred is your butler, reachable on every page. Call him whatever you like. He doesn't just answer, he acts. Tell him who you know and he adds the person with their blueprint. He plans evenings, trips and parties and brings the plan to your friends. He looks up flights, trains and the weather, paints pictures, writes songs and sets up your app. Many answers come as a card you can tap right away. And he remembers what matters to you. One sentence is enough.

Does Alfred read my messages?

No. In conversations between people, Alfred is only the messenger. If you ask him to bring something to a group, he puts your message in along with the plan. He doesn't read along there.

Who's behind SMPLYOU?

A team of people who have lived and studied these systems for years. We've gone deep into each one, compared them with one another and tested them in practice. And we keep developing SMPLYOU. There's real work behind every text, not a random generator.

What makes SMPLYOU different from other apps?

Most apps give you a single system and an off-the-shelf horoscope. SMPLYOU connects five systems into one picture and draws on its own datasets that we've compiled and linked together. That gives every statement more context. You don't get a pigeonhole, you get yourself.

Do I need my exact birth time?

For the full picture, yes. The ascendant, houses and parts of Human Design depend on the time. Much still works without it, just less precisely. The more accurate your data, the more accurate the result.

Is my data safe?

Yes. Your sensitive details such as birth data, names and chats are stored encrypted in our database. We don't sell data and don't share it for advertising. So that Alfred can answer, your blueprint goes to our AI provider. Exactly what goes where is laid out openly on the “Your data” page.

Who can see my chart?

At first, only you. A chart becomes visible when you share it: via a link, with your public profile or by becoming friends with someone. Befriended accounts see each other's current "Me" chart. You can end friendships and shared charts at any time.

What do friends do for me on SMPLYOU?

You each see the other's current "Me" chart, always live. Alfred then knows your friend's real blueprint and plans with both of you. You write to each other, play against each other and share plans. You're friends as soon as someone opens your invite link and signs in. You can end a friendship at any time.

What is the daily mood?

On the Today page you capture how you feel with an emoji. Your friends see today's mood next to your name, and the next day it's gone for them. For you it stays encrypted in your journal, so you can see how you've been over time.

How does SMPLYOU help me day to day?

The Today page shows you what's coming up and, if you like, which energy is carrying you. Your people's birthdays show up in good time. Alfred plans with you, reminds you and gets in touch when something is due. And a new puzzle is waiting every day.

Which games are there?

Two puzzles every day, the same for everyone: SMPL Words, seven letters in a honeycomb, in ten languages. And SMPL Crowns, a logic puzzle in four levels that also works offline in the app. You play both alone or as a duel against a friend. Plus knowledge duels with questions by school grade, and chess, against friends or the computer. Everyone moves when they have time. All games are free.

Is this scientifically proven?

Astrology, Human Design, Maya and numerology are interpretive systems, not natural science, and we say that openly. So we don't promise you that everything is exactly so. We invite you to play with the pictures and try out what feels right for you. In our own network and everywhere we have tested it, it fits surprisingly well, but everyone is best off making that experience for themselves. Take SMPLYOU as a tool for self-reflection, not as medical, psychological or legal advice.

What does SMPLYOU cost?

The core is free and stays free: your chart, all explanations, the Today page, friends, people and groups, all comparisons and all games. You can try Alfred and the other AI features with three free actions. After that you unlock them with SMPLYOU Pro for a small monthly fee. That includes a token allowance from which all AI actions are paid. Cancel any time. If you have a token balance, for example from a voucher, you can pay for chat, readings and read-aloud from it even without Pro. Images, songs, presentations and Alfred's memory stay Pro.

Do you also offer personal consultation?

Yes, entirely optional. At its core SMPLYOU is a tool for understanding yourself and the people you love on your own, you don't need anyone for that. If you would still like a personal conversation, to get further faster or to use the tool even better, we are happy to support you. The first 15 minutes are free.

Can I create charts for other people too?

Yes, as many as you like: family, friends, partners. You add them under Friends, or you just tell Alfred, say “Add my mum, born 3 May 1962 in Cologne”. You can open their charts again any time and share them.

What are the creative features (music, images)?

From your blueprint or a friend's, songs, images and your hero avatar can be created on request. Everything is AI-generated, is meant for entertainment and is automatically checked for problematic content. Using it to expose someone breaks our rules.

What are tokens and how do they work?

Tokens are the single unit for everything the AI computes for you: talking, reading aloud, images, songs. With Pro you get an allowance every billing period that refills automatically when the new period starts. It is one single pot and you decide what to spend it on. For chat, what counts is what is actually computed, so there you see a range instead of a fixed number. Images and songs have a fixed price. What costs what is shown in your account. If the allowance is not enough, you top up tokens. Topped-up tokens never expire and are only used once your allowance is empty. Topping up works on our website, in the apps you see and use your balance.

I have a voucher code. Where do I redeem it?

If it came as a link, just open it and sign in, and it redeems itself. Otherwise enter it on your account page in the “I have a voucher code” field, ideally in the browser. A voucher gives you Pro time or token credit.

Can I use SMPLYOU in Claude?

Yes, with Pro. You connect SMPLYOU to Claude, and then Claude knows your blueprint, your people and your plans too. Read-only, and never your health data. Friends are only included if they allow it in their own account.

Can I control notifications?

Yes. In your account under Notifications you choose per area (friends, games, plans, music, daily energy) whether you want push messages. And whether an email also goes out for friend requests. The app only asks for push permission the first time you do something social.

How do I delete my account and my data?

In your account settings you can delete your account completely. This permanently removes your profile, the people you've added and your chats.

Which languages is SMPLYOU available in?

In twelve languages: German, English, Spanish, French, Italian, Dutch, Norwegian, Polish, Portuguese, Russian, Chinese and Hindi. You can switch the language any time in the top right corner.